The Game Changer in Remote Support LogMeIn Rescue is a robust remote support solution that enables IT and Customer Support teams to deliver fast effective technical support across a multitude of devices and platforms Whether you 39 re dealing with internal IT issues or providing support to customers Rescue offers a suite of enhanced features

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Here are some ways you can report abuse if you believe that something unusual or suspicious happened during your support session As a customer the security of your computer and mobile devices is our top priority Prior to joining a support session if the agent is using a trial account we will display a warning message to inform you

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Secure Remote Support Communication is TLS encrypted between you and your technicians You can permit or deny access at all times during the session

LogMeIn Rescue is a tool that technicians use to access remote computers and mobile devices While this guide speaks directly to the customer Rescue technicians can use this section to understand the end user experience during a remote support session 39 You 39 in this document refers to the customer receiving remote support

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From on demand remote support to easy secure access to work files we have the solutions to make anywhere work for you

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Small application downloads to your computer to start the support session During the session the Technician could be able to fully control your computer Remember only accept support from individuals and organizations you trust

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Virtual legal assistants VLAs are remote professionals who provide comprehensive administrative and legal support services to law firms and attorneys within the legal industry These skilled professionals leverage digital technology to deliver essential legal assistance from remote locations What They Are and Why They Matter

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LogMeIn Rescue Remote Access Software and Remote Control

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Experience fast secure enterprise grade remote support anytime anywhere Rescue s powerful infrastructure lets technicians connect to any device in seconds All sessions employ banking grade TLS 1 2 transport security with AES 256 bit encryption Rescue has continuously delivered 99 99 uptime

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